Shipping as Customer Service- a confirmation

About a week ago, I shipped out a lovely copy of Japanese Wood-Block Prints, a pretty standard order.  But, as I explained in my post "Packing Books for Shipping", I was careful to give the shipment a professional look.  I added a company bookmark, wrapped the book in paper, then packed it tightly in foam, then added a personal thank you to the packing slip.  The goal here is to present an aura of professionalism and care, since this is the only interaction we have with our customers and we desire for repeat orders.

This approach was largely philosophical, without direct evidence, until I received a message today that read:

Thank you, so much, for my book.  I am delighted with the edition of "Japanese Wood-block Prints."    I had received a copy as a gift and wanted another to give as a gift.  I was particularly impressed with your packaging.  I will look for your company in the future when I am shopping for books.  Thanks Again, [Name Erased]

Thus, I re-emphasize the point that your shipping is your primary face to the customer, your one chance to impress.

Fantastic Frontispiece 2: Matthias Klostermayr (1772)

Click for full-size image

This is the second of my series called "Fantastic Frontispiece" (here is a link to the 1st)  As I described in my discussion of the parts of a book, a frontispiece is a decorative image that is on the facing page from the title page.  These can be beautiful additions to high-quality books and are worth looking for in the books you purchase.

This frontispiece is from a 1772 German biography of the great outlaw and rebel Matthias Klostermayr.  In addition to the great detail on the frontispiece itself, I also admire the archaic script used in the title page, it is a German system called Blackletter or Fraktur which fell out of use in Germany in the mid-20th century.

Accounting for Textbooks Sales using Bookscouter.com and Excel

Since the beginning of this blog, my article on selling textbooks through Bookscouter.com has remained the most popular and so I thought it was about time to make a follow-up post.

Textbook sales are particularly complicated because every textbook buyer requires a minimum order size to justify paying for shipping and when using Bookscouter.com you receive (when you're lucky) numerous competing offers.  It would be nice, of course, to simply pick the highest offered price and sell to them, unfortunately however, sometimes the highest price doesn't cover that particular company's minimum or it is necessary to sell a few books at a lower price so that you can sell everything you bought instead of having books left over from companies whose minimums you didn't meet.

To do this, especially after a trip to a book fair where you have a pile of books to sell, is easiest when you use a spreadsheet.  I previously described a spreadsheet to be used to keep general accounts and this textbook spreadsheet is designed to work in tandem (probably in different tabs in the same Excel or OpenOffice Spreadsheet file).

Click Image for Full-Sized View

 The system here is similar to that of my other book spreadsheet.  Column A is the book's title, column B was the cost of the book for me and column D is the book's ISBN (for more on ISBNs, see my post on the matter).  I will get to Column C in a moment but it is the highest price column.

The rest of the columns are listings of companies that buy books via Bookscouter.com.  So "BookByte" is Bookbyte.com, TextRUS is textbooksrus.com and TB.com is Textbooks.com.  I write the ISBN into the spreadsheet and then cut and paste it into the Bookscouter.com search engine, I then copy down all of the prices (if any) into the appropriate column.  It tend to bold the highest price and then write that company's column letter into Column C.  So, on row 11 (Plato's Symposium), the highest price was Bookbyte, which offered 75c and is in Column E, so I wrote "E" into Column C.

Row 12 (and it varies because you need to add a row in for every new book) is one of the few formulas, which simply totals all of the prices for that particular company.  So the formula for BookByte (column E) is as follows:

=SUM(E3:E11)

The first letter changes depending on the column, and the final number (in this case the "11" in "E11") is the last row before the total row, so as you add more books, it gets higher.

The next row, Row 13 in our example case is fixed and it is a listing of the minimum prices that each company will ship for.  The ones you're most likely to use are:

Bookbyte: $10

Textbooksrus: $15

Textbooks.com: $10

Bookstores.com: $10

1st Class Books: $15

Powell's: $5 (nice!)

Valore: $10

Sellbackyourbook: $5

Bookitbuyback: $10

Moola4books: $8

Webuytextbooks: $5

From here on out it's just a matter of comparisons and a bit of math.  If you have a large number of books, such as after a book sale, you may have to juggle a bit.  I highly recommend selling books as quickly as possible as prices change rapidly (and, in my experience, downwards), so you may not always get the best price for your books in an attempt to fill the orders and sell as many as possible.

P.S.: Those of you who want to know more about how to work Microsoft Excel or OpenOffice Spreadsheet, here is a good primer. 

Good luck!

Parts of a Book Part III: How Books are Made (Sewn vs. Glued Bindings)

In this third and final installment of "Parts of a Book," we will be exploring the process by which a book is physically constructed; in previous sections we examined the outside of the book and the inside of the book.

This information is important to a bookseller because when we understand the mechanics of a book, we are better able to judge whether it was:

(a) well made and 

(b) has stood the test of time.

Books begin their lives as groupings of consecutive pages called signatures, which have been printed, trimmed and folded.  Signatures are organized in order, have the covers added and then are bound.  There are several types of binding: sewing (the most traditional) using thread, stapling, and perfect binding (using glues).

To tell whether your book has a sewn binding--a generally desirable trait as it makes the book more valuable--open the book, turn it on its side and look at the headband (guide to parts of a book).  According to Leonard's Books you:

can (sometimes, or often, or usually) tell if the pages appear to be side-by-side in neat little folded groupings like tiny booklets. These booklets are called signatures. This is usually a clue that the binding is sewn.

But not always!

Now, if you can get to the center of one of the little signatures, look for sewing or stitching running down the length of the spine edges of the pages — in the gutter, in the center of the folded middle page. If you see threads, you have a sewn binding.

If your book is beginning to come apart, you can look in between the signatures and see the threads; note that a mesh-like cloth along the spine is not threads, but a material used in glued bindings.

Fantastic Frontispiece 1: "Wings" (1931)

This is the first in a new section I am calling "Fantastic Frontispiece."  As I described in my discussion of the parts of a book, a frontispiece is a decorative image that is on the facing page from the title page.  These can be beautiful additions to high-quality books and are worth looking for in the books you purchase.

This frontispiece is from a book entitled Wings by W.E. Johns, a collection of short stories published in 1931.

Share your favorite frontispieces and I'll post them up here.

Parts of a Book Part II: Inside

Previously, I featured a post that discussed the external parts of a book, today-as the next installment of our three part series-I wish to open the covers and explore the internal divisions of books.  The goal here is to provide you with the knowledge and, especially, vocabulary necessary to be able to evaluate, appropriately price and sell your books.

For this exploration of the interior architecture of books, I will start inside the front cover and work my way to the back.

Depending on the book, the first pages may in fact be blank.  These pages are called the gathers and are a product of the mechanical method in which books are created, which we will get to in our next segment.  Basically, there must be an equal number of pages in each subsection of the book when it is bound and if there are not, the machines put a few extra pages in the front to balance, hence the gathers.  Sometimes the gathers are at the end of the book, depending on the publisher.

Working in from the gathers, one next encounters the title page.  Here you'll find the full title of the work, the author, publisher and year.  This is an immensely important page for us as is the next page, the edition notice (or copyright page), which contains the ISBN number and the edition number (click for my posts on how to read ISBNs and how to identify first editions).  With these two pages, we have information on: the title, who wrote the book, when it was first published, what edition this copy is, who published it, where and what the ISBN is.

There are two minor variations on this theme: a "half title page" and a "frontispiece."  The half title contains nothing more than the main title (so no subtitles); the frontispiece is a decorative image which is on a page facing the title page, these are a bit old-fashioned and were often beautiful wood-cut prints.  A nice frontispiece can add value to a book.

When looking to see if a book has been signed by the author, check out the title page or the half title.

After these technical pages, we begin to come to more content-oriented pieces: the acknowledgement, the dedication, the table of contents, forwards, prefaces, introductions and prologues.  Of course, not all books have all of these things, unlike the title page and edition notice, which are standard for all commercially published books.  Together all of these elements, from the title page to the final prologue constitute the part of the book known as the Front Matter.

This is followed by the main body of the book, which is known as the Content Matter.  It is a bit ironic that while books are written for their content matter, it is often what is contained in the external condition of the book and in the information of the front matter that determines the value.  A terribly written text can become valuable simply because of who wrote it, when they wrote it or what condition it is in.  When evaluating books, however, I simply note what the contents are (if the book is well known or is in a subject that I believe sells well) and then move on.

Finally, we come to the last element of the interior of the book, the End Matter.  This includes epilogues, afterwords, glossaries, postscripts, appendices, the index and the bibliography.  This material influences price far less than either of the other two, in fact it can be missing altogether and still be a valuable book.  The only tiny footnote to this is that if you have a book that you believe may be valuable as an academic text, the absence of a good index and bibliography basically means that its value is limited to scholars, was put together shabbily or simply isn't a serious book.

This concludes our discussion of the interior geography of books, I hope it helps you not only to better evaluate the price of a book, but also to appreciate their craftsmanship.

Next Post: Part III- How Books are Made.

Report from the Syracuse Hazard Branch Library Sale

While sifting through Craigslist's Books and Magazines section last night I ran into an ad "$1 bag book sale tomorrow" at the Hazard Branch Library here in Syracuse.  While the Hazard isn't in my usual hunting range, it is close enough to warrant the trip.  The sale started at 9 and I got there a bit after 10 (what can I say... I like to sleep late on Saturdays).

The Hazard Branch is a pleasant, open space, on the big side for Syracuse's branch libraries.  Near Syracuse's beautiful Polish Sacred Heart Basilica, it obviously serves the large European ethnic communities in the neighborhood, with books in Polish, Ukrainian, and German as well as a Irish newspapers for the community based out of the Tipp Hill neighborhood.  These are old neighborhoods, high up on the city's western hills with ethnic communities going back over a century--it was originally popular with Catholic workers who were not welcome in the old city core (today's Downtown).  On my way home, I stopped by Harrison's Bakery which is just down the road from the library; the Bakery itself was worth the trip and I highly recommend a visit.

The book sale itself was decent, with around a dozen tables or racks sorted into fiction, nonfiction, mass market paperback, children's and non-English books (the had both Polish and German books).  There were only a handful of used library books, which is good as they a lower resale value.  Overall, the pickings were not fantastic, I found about $12 worth of resale textbooks (mostly cheap paperbacks bought for less than $0.50).  The fact that it was a bag sale freed me from having to be highly constrained by cost calculations, which was pleasant.

The one interesting find was a first edition of Aldou's Huxley's "Ape and Essence."  Huxley (the author of "Brave New World") wrote this dystopian novel in 1948.  The book had a bit of water damage, but was still well worth the price of a $1 bag sale.  I posted it up on ebay this afternoon, setting a beginning price of $4 and a buy it now of $6.50 ($3.50 shipping).  If the book wasn't 1st edition, the lack of dust jacket and the water damage (which is only to the cover) would make it pretty worthless, so I am hoping that the low price will bring in buyers who are not necessarily collectors but interested in the content as well.